Commissioning & Redeploying Your StarBand® VSAT

This chapter will describe the process of setting up and connecting to the satellite for the first time and commissioning your satellite modem. A professional installer typically does these steps or guides you through the process:

  1. Assemble and point the satellite antenna/dish.
  2. Configure and connect the modem.
  3. Navigate CVACS, to check alignment and commission the modem.

Then, beginning with the topic Selecting a Suitable Camp Site, the rest of this chapter provides a how-to for each setup: hints, instructions, and checklists, for setting up and properly pointing (redeploying) your VSAT, every time you move to a new location. It contains guidelines for an optimal set up of a StarBand ® tripod-mounted antenna.

Remember that these are just guidelines. With experience, you may want to modify them, to better suit the particular conditions for each set up and your preferences. The main objective is to achieve a set up that is safe and stable, with a high quality signal.

Getting the Pointing Parameters and Confirming Polarity

There are a few things you should do to prepare to point to 121 W. First, you must use Point Dish, to get the pointing parameters (magnetic azimuth, elevation, and skew) that will be used.

Note if the polarity will change, from the current setup. For example, a feed arm will often ship, with polarity set for vertical transmit, because it is easier to fit it in a box that way. However, all assignments on 121 W will need the feed arm set to horizontal. This will be discussed later.

You should also get a copy of the satellite parameters for your modem.

Using The Point Dish Utility

Point Dish will give you the angle of elevation, magnetic azimuth, and the skew/polarity settings for your current location. Shown above are the results for the Yuma, AZ Foothills.

Use the following steps to determine the pointing parameters, for your location:

  1. Type 121 in the popup menu field, where the satellite is selected. Hit Enter.
  2. Select and enter either the zip code or the longitude and latitude. Hit Enter.
  3. Click Calculate . Write down the values returned.

Programming the BirDog

If you have a BirDog satellite meter, you will need to download a new configuration that includes the 121 W, Echostar 9 profiles. This is described in the BirDog appendix.

StarBand identifies the transmitted polarity, horizontal in the case of 121, to designate the polarity assignment. Since all assignments on 121 are horizontal, there will only be a KH profile, in the Named Services section.

If the transmit polarity is horizontal, then the receive polarity will be vertical. Most of the satellite industry identifies the received polarity, to designate assignment, so the appropriate “generic” profile will be KV.

You should add the following profiles to the configuration file:

The generic profiles are not related to specific services, but to the satellite itself. In the event that the StarBand network operations center (NOC) were offline because of bad weather, the generic profile would still allow you to “ find ” the satellite.

The BirDog web site provides many resources for BirDog satellite meter owners. More detailed photos and drawings of these steps are in the BirDog manual, which is available on the www.birdog.tv web site.

Step 1: Assembling and Pointing the Satellite Antenna

There are several tasks, in assembling and properly pointing your satellite antenna. Many of these steps must be done every time you move your dish. These tasks are only briefly covered here. They are discussed in detail later in this chapter, beginning with the topic Selecting a Suitable Camp Site .

A few steps are done only once, at the initial installation and commissioning. These steps are discussed here and in the Installer Training.

Erecting the Tripod and Plumbing the Mast

Use a compass to erect the tripod, pointing one tripod leg in the magnetic azimuth direction, as provided by Point Dish. Put the dish on the mast, pointing the antenna in the azimuth direction.

Ensure the mast is plumb, by checking it with a torpedo level.

Changing the Polarity to Horizontal

If the transmit polarity is set for vertical, it will be necessary to change the setting from vertical to horizontal. This is something that typically occurs only during the initial installation.

The larger photo above illustrates the polarity, when set to vertical. In the blowup, you can see the “V” for vertical polarity, lined up with the zero. Note that the LNB is on the top, rather than out to one side.

The arrow indicates that the entire assembly should be rotated 90o ... although the arrow shows a clockwise rotation, it can be rotated either clockwise or counterclockwise. The “H” marks are on the shoulders next to the Phillips screws.

To see how it looks after rotating to the “H” position, proceed to the next page.

Observing Horizontal Polarity

For a horizontal setting, either of the H marks must be aligned with the zero, as shown above on the right.

Note that the LNB turns with the wave guide when setting polarity or when fine-tuning for cross-pol. This can be seen above, on the left. Note that the LNB is now off to one side, rather than on the top.

The LNB can be turned to either side of the wave guide for horizontal polarity. Both sides have alignment marks to align the zero.

Making the Settings on the Dish and Locating Echostar 9 - 121 W

The satellite parameters for the current location must be set, as follows:

The antenna will be aligned towards 121 W by monitoring the received signal with a signal strength meter, while the antenna is slowly moved in azimuth. If the StarBand ® satellite cannot be located, increase (or decrease) the elevation by one degree and again move the antenna through the azimuth. Continue increasing or decreasing the elevation in one degree increments, followed by a slow sweep through the azimuth, until the satellite is found. Once the 121 W satellite has been located, continue adjusting in azimuth and elevation, to obtain the maximum signal.

After the maximum received signal strength has been obtained, adjust for Adjacent Satellite Interference (ASI), by moving the reflector to the east slightly. These steps for setting up the antenna and peaking the signal are discussed in considerable detail later in this chapter. Right now, the focus is on the initial commissioning.

Step 2: Connecting & Configuring the Nova Satellite Modem

Connecting and configuring the Nova satellite modem is a multi-step process:

  1. Configure your PC’s Ethernet connection to use the IP address 192.168.1.2 , with a subnet mask of 255.255.255.0 .
  2. Connect an Ethernet crossover or straight-through cable from your PC to the Nova. In Internet Explorer, type 192.168.1.1 in the address bar, to connect to your modem.
  3. Click on Installer and log in with username = inst and password = $Sat2598$ .
  4. Enter the parameters for your assigned cluster (transponder), including your unique VSAT ID .
  5. Power down the modem.
  6. Connect the modem to the satellite antenna via the IFL cables and power up the modem.

We will now look at these steps in more detail.

Substeps 1 & 2 – Assigning an IP Address and Connecting to the Nova Modem

In order to configure your modem, you must first connect to it, as described by the first two substeps.

  1. First, you need to give your PC’s Ethernet connection a static IP address of 192.168.1.2 . The modem will use the IP address of 192.168.1.1 . You cannot communicate with the modem before it is commissioned, without assigning a static IP address to your PC. After your modem is online, you can use automatic IP addressing. For details on how to configure a static IP address, please see Appendix C, Configuring IP Addressing .
  2. Once you have assigned the static IP address, plug in an Ethernet cable, connecting your PC to the Nova modem. Then, type the IP address of the modem, 192.168.1.1 , in the address bar of your web browser, as shown above and hit the <Enter> key.
  3. Note: Make sure you do not have a browser proxy set. This will prevent you from connecting to your modem.

Substep 3 – Logging in as Installer

When you connect to the modem, you will see the SkyManage Status page, in the Status section. The Status page above is shown as it will appear when you have four lights ON solid, on the modem, and you are online.

The three SkyManage sections have links across the top and include Status , Tools , and Installer . The Tools section isn’t always available.

Only those functions relevant for the configuration process are discussed here. Functions that aren’t discussed in this chapter will be covered in the next chapter, Help & Troubleshooting Information .

Click on Installer and log in with username = inst and a password = $Sat2598$ .

You will then be shown the Setup page.

Substeps 4 & 5 – Configuring the VSAT ID and Powering Down the Modem

You now need to configure your unique VSAT ID and other satellite parameters. Then, power down the modem, so you can go on to connect the coaxial cables.

          1. If necessary, click on Setup on the left. You should see the Setup page, as shown above. You will need a list of the satellite parameters. Only the General and Modulation and Coding sections on the Setup page are normally changed. The other sections will use the defaults.

Enter the unique VSAT ID and the other satellite parameters. You do not have to type leading zeros.

After you have entered the parameters, click Submit , to save the change.

You will be presented with a Windows dialog asking “ Are you sure? ” When you click OK , you should receive a Succeeded message. Click OK to complete the process.

    2. Power down the modem. You are ready to connect it to the antenna via the coaxial (IFL) cables, as discussed next.

Once you have connected the cables and powered on the modem, you can watch the progress of the commissioning with SkyManage Status .

Substep 6 – Connecting the Modem to the Antenna

You must now connect the coaxial cables between the antenna and the StarBand ® satellite modem. The illustration above shows the location of all cables, for the StarBand ® Nova modem. Always make sure the modem is powered OFF, before you connect or disconnect the coaxial cables.

If the Rx light does not come on, you are likely not locked onto the correct satellite. Recheck all of your settings on the dish.

Monitoring the Progress of the Download

To monitor the progress, just click on the Status link at the top of the SkyManage page and then click on Telemetry on the left.

The bottom bar shown above is the download status bar. It is only visible when a download is in progress. The download normally takes between five and 10 minutes. When the download reaches 100%, click on Status on the left and you will see the page shown above with all of the green check marks.

When you first view this page, not all of the green checks will be present. There is a correspondence between some of these green checks and the status lights on the modem. For example, the Rx light will be on, when Outbound - Locked has a green check. Likewise, the SYNC light will be on, when the Sync - Synchronized green check is present.

The modem should start cycling. It will take several minutes and the modem may power cycle several times before it finally gets all four lights on solid.

When all four of the modem lights are on and all of the green checks are present, it is time for you to check the alignment and finish commissioning the modem.

If the ONLINE light doesn’t come on, even after waiting at least 30 minutes, power cycle the modem. If it still doesn’t come on, technical support may be needed.

Step 3: Checking Alignment & Commissioning the Modem

CVACS is used to validate and fine-tune the co-pol, cross-pol, and ASI values and to get a confirmation number, which is the last task that must be performed. The CVACS menu structure is shown in the figure above. Once this is complete, you will be able to go online and register for your StarBand ® two-way satellite service and begin using it, to browse the Internet.

Checking Alignment with CVACS

After all of the installation steps have been completed, CVACS is called. The Antenna Alignment Main Menu option, Check Alignment submenu option is used first, to obtain the co-pol, cross-pol, and ASI values. If the CVACS criteria is met, you can go on to the next step, getting the Confirmation number, which is only ever done once.

If the site does not meet the criteria, finer adjustments to the antenna pointing will be required in the azimuth, elevation, and/or polarization axes. The co-pol or cross-pol (or both) will be adjusted with the corresponding Alignment Menu submenu options. There is also an ASI adjustment option, but it is not yet functional. A web-based interface for checking the alignment is under development.

How to adjust your setup when it doesn’t meet the criteria is discussed in great detail later in this chapter.

Here is an overview of the adjustment process:

Obtaining the Confirmation Number.

The commissioning process is completed by obtaining the confirmation number. CVACS will again measure the co-pol, cross-pol, and ASI values, to verify the antenna is within the specified limits.

The values will be recited, along with an indication of whether or not the setup meets the criteria. If any of the measured values do not meet the criteria, an error message telling you the criteria is not met will immediately follow the non-confcrming value. You will then need to adjust further, until your setup meets the criteria.

When your setup meets the criteria, a confirmation number is generated. You should make a note of this number. It may be requested in the next step, registering as a StarBand ® member.

StarBand® Registration

When you first go online and open your Internet browser, you should be automatically redirected to the registration page, to set up your primary account.

If you are not automatically redirected, to the page shown above:

http://www.starband.net/newregistration/

The following things are accomplished during registration:

Just follow the prompts to complete the registration process. You may not be allowed to access the Internet, until you do this. Then, set up a primary account.

Once the primary login is set up, you can then log in with your primary account and set up 4, 9, or 14 additional email accounts, depending on the service you have.

You can also view your account information and check your bandwidth usage.

Setting Up Your StarBand.net Member Account

You should choose a member name to be used for your primary account. Remember that you get either 5, 10, or 15 email accounts, but only one is your primary account.

To register your username/primary email address, you will enter the following information:

If you try to access your account before the account has been fully created, you will see an error message. If you see an error when you first try to log in to starband.net, just try again a little later.

Logging into Your StarBand.net Account

After you register for your StarBand® account and wait about 10 minutes, you can go to https://starband.net/Default.aspx and login to your account.

Just click on Sign In or on any tab that requires login. The login page is shown at the right of the graphic above. Login with the primary account, to access all of the functions of the portal and more. You can manage your billing information or view your current bandwidth usage. Click on Account and then click on the appropriate tab, for the account management function you want. There is more about this in Chapter 3.

To set up a secondary email account, click on Account and then on the Manage Email tab. This is discussed in the next chapter.

Click Sign Out , when you are finished.

You can also login here with any of the secondary accounts you create. Just click on most tabs and the login page will be presented. Or, click on Sign In

Selecting a Suitable Camp Site – Every Time You Move

We will now start looking at the process of setting up every time you move. If possible, use the Point Dish utility to obtain the azimuth setting for your next destination, before you leave for it. This will help you pick your site upon arrival.

Using a compass, select a site that has an ample amount of clear horizon (about 10-15 degrees east and west of the required azimuth setting), as shown in the graphic above. Make sure the tripod location on the site is in an area away from the foot traffic.

If there is no clear horizon, remember that the signal to and from the satellite comes in and goes out, at a relatively steep angle. An object like a building, another RV, or tree can block the horizon, but a good signal can still be obtained.

Remember that, as you travel, the required elevation adjustment will also change. As this adjustment becomes lower to the horizon, more objects will impede the signal.

The Point Dish Utility

Use the following steps, for using the Point Dish utility, to determine the angle of elevation, azimuth, and skew/polarity settings for your location:

  1. Type 121 and hit Enter or select 121 from the popup satellite menu, if it is there.
  2. Select and enter either the zip code or the longitude and latitude and hit Enter .
  3. Click on Calculate.

Actual vs Apparent Signal Path to the Satellite

When you are attempting to set up a satellite dish in a heavily wooded area or one with lots of man-made obstructions, it helps to understand how the dish really works.

One common misconception is that the dish points "directly" at the satellite. This isn't the case for most dish designs. The apparent elevation of the dish is 15 or more degrees lower than its actual receiving window. If this isn’t clear, hopefully, the diagram will help clarify this concept.

When you are trying to aim for that hole in the trees , remembering this will probably mean the difference between success and failure!

A great little tool to help you find that hole in the trees is an easy-to-make elevation gauge. All you need is one of those little bubble tilt gauges that are commonly attached to the front of RVs for leveling and a piece of paper towel tube! Put them together and you've got a handy aid to determine the true elevation of an object or opening in the tree canopy.

To use it, simply hold (or attach permanently) the level gauge against the bottom of the tube. Angle the tube upward while watching the gauge for the desired elevation. Once there, you can look through the tube to see what might be in the path of your satellite signal. It takes a little practice, but you'll get the hang of it.

Our thanks to Terry Cannon and RovingInternet.com for this contribution.

Setting up the Tripod and Offset Adapter

Erect your tripod and attach the offset adapter. Please see Appendix D, Assembling the Offset Adapter , for first-time assembly detail.

It is important to correctly orient the tripod legs and offset adapter, to ensure a stable setup. It is recommended that the front leg of the tripod be aligned with the magnetic azimuth direction, as shown.

Use your compass to align the front leg with the desired azimuth. The offset adapter will also be aligned with the azimuth, but extending in the opposite direction, midway between the two rear legs. Once aligned, tighten the adapter to the tripod.

The figures above show the top and side views of the recommended orientation of the tripod and mounted offset adapter.

Setting up the Tripod and Offset Adapter – The Wrong Way!

As stated earlier, it is very important to correctly orient the tripod legs and offset adapter, to ensure a stable and successful setup. This page shows what you should NOT DO!

The photos above show the top and side views of an incorrectly oriented tripod and mounted offset adapter. You can see that neither the rear tripod leg nor the offset adapter are aligned with the azimuth direction.

Additionally, the arrangement shown above is not balanced. It would not be a safe setup. The tripod could more easily fall over in the wind, because it is not stable.

Plumbing the Mast, Assembling, & Adjusting the Antenna

Follow these steps, for an easy setup:

  1. Get Ready and Plumb the Mast
  2. Install the Reflector/AZ/EL Skew Cap Mount
  3. Adjust the Elevation
  4. Adjust the Skew/Polarization Setting
  5. Install the Rx-Tx Feed Assembly
  6. Re-check the Plumb
  7. Add the Ballast

Step 1: Getting Ready and Plumbing the Mast — Using a Mast Level

Make sure the tripod legs are firmly planted in the ground, to hold it in place. On hard surfaces, you will need to keep the legs from spreading with chains or other restraint.

Before installing the antenna, plumb the mast (vertical tube) of the offset adapter using a torpedo or mast level, as shown above. Check along the azimuth angle and at 90 degrees to it. At this point it does not have to be exact, but make it close to plumb. Later you will make adjustments, to ensure a plumb mast in the final set up.

Using a Bubble-level to Check for a Plumb Mast

A bubble T-level attached to the offset adapter will help make your setup even easier. The T-level was calibrated to a plumb mast when it was attached. Simply adjust your tripod legs, until the T-level shows “Level” in both directions.

The calibration of the T-level to the mast can be lost with usage. You may have to periodically remove and re-install the T-level.

Attaching and Calibrating a Bubble T-Level

Here are the steps to follow, to attach and calibrate a T-level to your mast adapter:

  1. Use the method described above, to plumb the mast of your offset adapter.
  2. Use Clear Liquid Nails or something similar, to attach the bubble level to the center channel of the adapter.
  3. To calibrate the level, build up the surface where the level attaches, so that with your mast already plumb, the bubble level shows “Level” in both directions. Allow this to dry overnight.
  4. Note: The tripod legs can settle into the ground, especially after rain. It is a good habit to check plumb from time-to-time, to assure a good signal and prevent a lost connection.

Step 2: Installing the Reflector/AZ/EL Skew Cap Mount

Install just the reflector/AZ/EL Skew Cap Mount assembly onto the mast, at this time. The Rx-Tx feed assembly will be added later.

Make sure the assembly tab aligns with the notch in the adapter, if the notch is present. This is shown in the figure above, on the left.

Tighten the clamp bolts on the mount assembly, as indicated in the center above.

Use the compass to align the reflector/AZ/EL skew cap mount, mast, and the front tripod leg to the azimuth, as illustrated in the graphic, on the right.

Step 3: Adjusting the Elevation

Use the following steps to adjust the angle of elevation, to the recommended value plus one to two degrees. Refer to the figure above, for the location of each adjustment:

  1. Loosen the elevation lock bolts one-half turn. These bolts are located in the curved slot on each side of the AZ/EL Skew Cap Mount.
  2. Loosen the pivot bolts a quarter turn. The pivot bolts are also located on each side of the AZ/EL Skew Cap Mount.
  3. Now, turn the elevation adjustment bolt clockwise, to decrease elevation. Turn the bolt counterclockwise, to increase elevation.
  4. Align the edge of the bracket with the appropriate elevation mark on the AZ/EL housing.
  5. Note: Remember to add 1 to 2 degrees, to the recommended elevation setting provided by the Point Dish tool.

Step 4: Adjusting the Skew or Polarization Setting

The skew or polarization is probably the most critical setting. It is this setting that should be validated via the CVACS cross-pol test, after each move. In this step, you will adjust the setting, per the Skew/Polarization value provided by the Point Dish utility.

Later, you will use CVACS to check the alignment. If your settings do not meet the criteria, you will fine-tune the skew setting, with the help of CVACS.

Complete the following steps, to set the skew. Refer to the figure above, for the location of these adjustments:

  1. Loosen the four skew locking bolts, until they are just finger-tight. These bolts are located on the AZ/EL skew cap mount, where the mount is attached to the antenna.
  2. Rotate the AZ/EL skew cap mount, to align the indicator mark with the correct number on the skew scale. The scale is marked in two-degree increments.
  3. Tighten the skew locking bolts. Don't over tighten.

You may need to fine-tune this setting later.

Step 5: Installing the Rx-Tx Feed Assembly

Some two-way satellite users prefer to perform the settings discussed in the earlier steps at a table, and then mount the dish. The approach recommended here was chosen, because it is easier to make the adjustments, with the dish mounted on the tripod. In either case, it is recommended that the settings be made and the dish mounted, before the Rx-Tx feed assembly is attached.

Use the following steps to install the Rx-Tx feed assembly. Refer to the figure above, for details:

  1. Remove the hardware that attaches the feed support arm to the dish.
  2. Insert the feed support arm into the notch on the bottom of the reflector.
  3. Secure the feed support arm to the reflector, with the hardware that you removed in Substep 1.
  4. Don't over tighten.
  5. Note: The figure above shows a Phase III setup on the left and Phase II on the right.

Step 6: Re-checking the Plumb

A well-plumbed mast will make your job easy! A well-plumbed mast is probably the single biggest factor, for setups that go smoothly, versus those that are long, tedious, and frustrating. If your mast is properly plumbed, when you have optimized your receive signal, you should pass cross-pol easily.

As shown in the figure above, you should re-check the plumb, using either an attached bubble T-level or a mast level:

This is an important step, because the tripod legs can flex or shift slightly after the antenna adjustments and with the addition of the weight of the entire antenna assembly.

Once the final plumbing of the assembly is complete, make sure the tripod legs are tight.

You are now ready to add ballast to your completed antenna assembly.

Step 7: Adding the Ballast

Once you have fully assembled and plumbed your antenna setup, it is VERY important to add enough ballast to the tripod and antenna. Although the installation seems very stable, it can be upset by strong winds. Think of the antenna as a big sail - a strong wind could easily blow the entire assembly over and damage the equipment.

It is recommended that you add a minimum of 50 lbs of ballast, to the antenna tripod. Examples of suitable ballast include a 5-gallon bucket, filled with water or rocks, or two 25-pound barbell weights, as shown in the figure above.

Make sure that adding the ballast has not affected the plumb of the system.

Preparing for Inclement Weather

If you are going to leave the antenna assembly unattended in an area prone to sudden severe weather, or if there are severe weather warnings issued, it is recommended that you remove the Rx-Tx feed assembly and the reflector/AZ/EL Skew Cap Mount assembly, separately, from the tripod adapter. Try not to upset the plumbed mast and tripod, so when you remount them, realignment will be more easily achieved.

In general, always use common sense in evaluating your local weather conditions and the deployment of your StarBand ® VSAT.

What If I Don’t Add Enough Ballast?

The photo above illustrates what can happen to your satellite dish, if the wind kicks up and your tripod-mount dish is not properly ballasted. It typically breaks at the point where the feed-assembly arm is attached to the dish.

    Note: See Appendix H, Tips for Safe & Stable Tripod Setups , for some guidelines for a stable tripod setup.

Locating the Satellite and Peaking the Receive Signal

Now, you will use either the built-in SkyManage Signal Quality display or an external satellite meter like the BirDog, to peak the received (outbound) signal:

  1. Connect the IFL (coaxial) cables first, if you will use SkyManage. Then connect to the SkyManage Telemetry display with your browser. - OR -
  2. Attach the meter, if you have an external satellite meter.
  3. Locate the correct satellite.
  4. Peak the received signal.
  5. Connect the IFL (coaxial) cables now, if you are using an external meter.

Step 1: Attaching a BirDog Satellite Meter

This step assumes a fully charged BirDog satellite meter.

Attach an RG-6 cable from the Rx point (LNB) on the Rx-Tx Feed Assembly, to the connector marked Input on the BirDog.

Cable lengths and meter position shown are for illustration purposes only. Actual cable length will be for optimum placement of the meter, for visibility.

Alternate Step 1: Connecting the Cables and Using SkyManage to Point the Dish

If you will be using SkyManage to find and peak the satellite signal, you will need to hook up the cables before you can begin the pointing process. This is described later.

Once the cables are connected and power applied, you can monitor the received signal:

  1. Open Internet Explorer or another web browser and type 192.168.1.1 in the address bar, as shown above. Make sure you do NOT have a proxy set.
  2. If necessary, click on the Status link at the top of the SkyManage page and then click on Telemetry on the left.
  3. The dish can be adjusted while you monitor the Rx signal EbN0 display.

Some prefer to take their laptop out to the dish to monitor the received signal as they point the dish. Others use Walkie-Talkies: one person watches the SkyManage display and relays the status (red or green) and the signal level to the other person, who is adjusting the dish.

Step 2: Locating Echostar 9 at 121 W

Locate the correct satellite, as follows:

Searching for Echostar 9 with a BirDog Meter

On the right is the BirDog, still Searching for the correct satellite. A BirDog meter will positively identify the correct satellite only.

Searching for Echostar 9 with SkyManage Telemetry

On the left is the SkyManage Telemetry, showing an EbN0 value of 0. You will not see any numbers or green in the bar until you point at the correct satellite.

Step 3: Peaking the Received Signal

Once the satellite is found, peak the signal by making minor adjustments to the antenna:

Step 4: Attaching the IFL Cables

If you used a BirDog or other external meter, you should now remove the meter and attach the cables from the modem to the Rx-Tx Feed Assembly.

If you used SkyManage Telemetry to find the satellite and peak the signal, you have already completed this step.

Attaching the Cables
  • Make sure the modem is turned OFF .
  • Attach the transmit (Tx) and receive (Rx) IFL cables:
  • Attach the Tx or transmit cable from the connector marked RF-OUT on the modem, to the Tx connection point, on the Rx-Tx feed assembly.
  • Attach the Rx or receive cable, from the connector on the modem marked RF-IN , to the LNB.
  • Turn on the modem.

Checking Alignment and Adjusting the Setup Using CVACS

After you have completed your setup, you will need to dial the CVACS telephone number and validate your setup. Before you call, wait 10 to 15 minutes after connecting all cables and powering on the modem, to make sure that any downloads which may be in progress can complete first.

Use the following procedure, to call CVACS and check the alignment. The graphic above and on the CVACS side of the laminated setup card illustrate the process:

  1. Make sure all modem lights are on, except for the Tx light. If this is not true, shut down the modem and then restart it.
  2. Dial the CVACS telephone number and when the automatic response system first answers and begins the introduction, hit the number 1 key, for CVACS.
  3. When prompted, hit the number 1 key, for English.
  4. Respond to the CVACS prompts, to enter your User ID (installer number), your password (passcode), and your Notification (Z8) or Equipment Record Number (ERN). Hit the pound sign ( # ) after each entry.
  5. After you have reached the CVACS main menu, Select Option 2: Align the Antenna, Suboption 1: Check Alignment .

Criteria Met – Exiting CVACS

If the recited co-pol, cross-pol, and ASI West co-pol values (in that order) all meet the criteria, you are almost finished. Just back out of the CVACS menu structure by selecting Option 6 : Return to the Main Install Menu , and Option 4: Return Later . Failure to do this can cause the CON/ON-LINE light on a StarBand ® 360 or 48x modem to remain out and you may not be able to go online until you contact technical support. On a StarBand ® Nova modem, the ON-LINE light will sometimes stay out after an alignment check. Power cycling the modem will put it back online.

Criteria Not Met – Fine-tuning Co-pol and/or Cross-pol or Adjusting for ASI

If you hear Criteria Not Met, for the co-pol, cross-pol, or ASI, further adjustment to your setup will be needed, as detailed below. If any of the values do not meet the criteria, you will hear an error message immediately after the value, which did not meet the criteria.

Co-pol < 24.0

If the co-pol value is below 24.0, you must readjust for maximum signal (azimuth and elevation settings), as described previously. Navigate to the CVACS main menu Option 2: Align the Antenna, Suboption 3: Co-pol . Make a minor adjustment to either the azimuth or the elevation and then wait for new values from CVACS, before you again adjust it. Hit the # to exit this mode.

Cross-pol > 4.0

If the cross-pol value is above 4.0, then you must fine-tune the skew. Navigate to the CVACS main menu and select Option 2: Align the Antenna, Suboption 4: Cross-pol . Make a minor adjustment to the skew as described on the next page and wait for new values from CVACS, before you again adjust it. It will be very apparent if you have moved the skew in the wrong direction - the number will get larger, instead of smaller. Continue adjusting until the cross-pol value is below 4.0 and as small as possible. Hit # to exit this mode.

Co-pol < 24.0 and Cross-pol > 4.0

If both the co-pol and cross-pol need adjustment, navigate to the CVACS main menu and select Option 2: Align the Antenna, Suboption 2: Continuous Alignment . This option will alternate co-pol and cross-pol tests, so you can adjust both, as described above. You may never need this option. Hit the # to exit this mode.

ASI > 5.0

The option for adjusting ASI is not yet available in CVACS. If you select Option 2: Align the Antenna, Suboption 5: ASI , you will receive a System Error . To adjust for ASI, move the dish to the east slightly and possibly down. To confirm you have corrected the problem, do another alignment check.

Fine-tuning the Polarization/Skew Setting

The photos above show the four screws that must be loosened, to fine-tune the polarity setting. If you have one of the MobileInternetSatellite.com polarity adjustment kits, you will use the T-handled allen wrench included with the kit to do this. Once the screws are loose, carefully and slowly move the feed horn/LNB assembly, sometimes referred to as the polarizer. If adjusting cross-pol won't get the number below 4.0, check the looseness of the donut clamps. If you loosen the four screws too much, the polarizer can become wobbly and cross-pol values become very erratic.

Checking Alignment Again

Once you have made the adjustments for any values that didn’t meet the criteria, return to Option 2: Align the Antenna, Suboption 1: Check Alignment . Your setup should now meet the criteria. If this is the case, remember to back out of the CVACS menu structure, by selecting Option 6 : Return to the Main Install Menu , and Option 4: Return Later .

If the criteria isn’t met, you will need to repeat Step 6, to adjust further.

Setup Checklist and RovingInternet.com Setup Guide

After you’ve completed only two or three setups, you shouldn’t need more than your laminated Setup Card, to successfully set up your satellite dish and verify its operation. The Setup Checklist side of the Setup Card is shown in the figure above. Using CVACS is on the other side of the card.

The table below summarizes the alignment criteria. A summary of how to adjust for out-of-criteria values is provided on the next page.

: Co-pol, Cross-pol, ASI, and Signal Quality Values

Function

Criteria

Comments

Co-pol

Minimum Acceptable

Co-pol must be adjusted to highest number attainable.

 

24.0

Adjusting for best cross-pol/ASI typically gives acceptable co-pol.

Cross-pol

Maximum Acceptable

Cross-pol must be adjusted to the lowest number attainable.

 

4.0

Causes interference on the assigned satellite

ASI

Maximum Acceptable

ASI must be adjusted to the lowest number attainable.

 

5.0

Causes interference on adjacent satellite.

Signal Quality

Minimum

Marginal

Adjust for highest Signal Quality attainable!

 

5

5 to 6

View signal quality on SkyManage Status => Telemetry page.

Summarizing the Alignment Criteria and How to Adjust to Meet It

The table on the previous page and the following information is from the RovingInternet StarBand® Aiming Guide .

Understanding the Importance of the Alignment Criteria

Cross-pol and ASI are monitored by the NOC. A high cross-pol indicates a signal that is interfering with others on the satellite. A high ASI is interference with an adjacent satellite. If either condition is detected by the NOC, the user will be sent an email to correct the problem within 24 hours. If the problem is then not corrected, the user's account will be shut down, until it has been corrected.

Adjusting for the Lowest Cross-pol

First, adjust the azimuth and elevation until you get the highest co-pol and lowest cross-pol numbers, as measured by CVACS. If the cross-pol is still high after that, adjust the polarizer until you get the cross-pol as low as possible. If, after minimizing with the polarizer, it is still high, readjust azimuth and elevation specifically for a lower cross pol number.

Adjusting for the Lowest ASI

Using CVACS, adjust for the lowest possible ASI number. CVACS will read ASI as “ASI West, Co-pol X.X”. The “West” indicates that your ASI is being measured west of your assigned satellite. You must move your aim east, to lower the interference on satellites to the west, where the closest satellite is located.

When doing initial aiming with a digital meter such as a Birdog, after adjusting for the highest signal with azimuth and elevation adjustments, move your azimuth aim a little east, dropping the signal reading by one or two points on the digital scale (lower scale on Birdog when “Found” indication is present). You may need to also lower the elevation, to achieve the lowest possible ASI value.

We have found that using this method will often give you passing ASI numbers without further adjustment. Fine tuning for the best numbers possible is always the best practice. Make tiny adjustments and continue to monitor your cross-pol and co-pol.

Defining Signal Quality and Why It is Important, Too

If your signal gets to the 4.8-5.2 range, you will likely lose service. If you have a signal quality of 5.5 and a rainstorm comes in that causes a 2.5 dB drop in signal quality, you will go offline. However, if you are starting with a signal quality of 8.0, this same 2.5 dB loss will leave you at 5.5, which is marginal, but you will probably still be online.

Signal quality will be directly proportional to the peaked signal on your BirDog meter, so always make sure that your signal is at the highest possible value.

Cross-pol and ASI trump signal quality, but always start fine tuning with the best signal possible!

Transporting Your System

Almost as important as proper setup is the teardown and stowing of your satellite equipment for travel. Proper care of your equipment will help it to provide years of trouble-free service for you.

It is recommended that the following steps be taken, when transporting the system:

  1. Remove all outside cables, except the shorter “ pig-tail ” cables attached to the transmitter and LNB. Leave these connected.
  2. Remove the Rx-Tx feed assembly, with the pgtail cables, from the reflector/AZ/EL Skew Cap Mount assembly.
  3. Remove the reflector/AZ/EL Skew Cap Mount assembly from the tripod adapter.
  4. Remove the offset adapter from the tripod. (optional)
  5. Collapse the tripod legs.
  6. Store all the components in an appropriate fashion.

There are different approaches for storing the equipment. For those with a large basement area, most or all of the equipment, can be stored there. Some mobile users store the dish and Rx-Tx feed assembly separately. As another example, these two items could be stored on the bed, during travel.

Summary

This chapter described the commissioning of a StarBand ® satellite modem. It also provided hints, instructions, and checklists, for setting up and pointing your satellite antenna, after you have moved to a new location. It contains guidelines for an optimal set up of a StarBand ® tripod-mounted antenna.

The following topics were covered:

Remember: The primary objective is to achieve a set up that is safe and stable, with a high quality signal.